Refund policy

At ProsperSheet, we sell digital products that are delivered instantly after purchase. Due to the nature of digital downloads, all sales are final and we do not offer refunds, returns, or cancellations once an order has been completed.

Because digital products cannot be returned like physical items, access is granted immediately after purchase.

Support & Assistance

Your experience matters to us, and we’re always happy to help if you run into any issues with your purchase, including:

  • Technical problems
  • Download or file access issues
  • Purchasing the wrong version by mistake
  • Compatibility questions (Google Sheets vs Excel, etc.)

In some cases, we may be able to provide an exchange or help you get properly set up.

Please contact us at support@prospersheet.com and include:

  • Your order number
  • A short description of the issue

We aim to respond as quickly as possible and will always do our best to resolve issues fairly.

Before Purchasing

Please review the product description, system requirements, and any included tutorials before placing your order.

If you have questions or are unsure whether a product is right for you, feel free to contact us at support@prospersheet.com before purchasing.

Thank you for supporting ProsperSheet. We truly appreciate your support.